Contact · 联系
The kettle is on.
We read everything. We reply thoughtfully. The leaf does not rush, and neither do we.
Email · 邮件
[email protected]Response time
2–5 business days
What can we help with?
Order enquiries
Questions about your reservation, payment notification, or batch status.
Shipping & delivery
Estimated delivery time, tracking, or customs-related questions.
Returns & refunds
Damaged order, incorrect item, or refund request.
Wholesale
Restaurant, café, or retail partnership enquiries.
Press & editorial
Media features, photography requests, or brand collaboration.
Everything else
A question that kept you up. A thought about the cup.